Company Faq
General FAQ'sHow safe is my credit card if I order online?
Very safe! All your credit card and mailing information is encrypted and transmitted through an SSL Secure Server.
How safe is my private information?
We value our customers and their privacy. All personal information is used to ensure efficient processing of your order. This information is used by our staff for contacting and identifying customers and their needs. We only ask you what we need to know for shipping an payments. We don't need to know anymore than that. The information that you provide is kept in strict confidentiality.
When will my order be shipped?
If the item is in stock and you are paying by credit card, your order will be shipped the next business day. If you are paying by money order it will be shipped when we receive it. If you are paying by personal check we cannot ship until the check clears at our bank. This can sometimes take up to 2 weeks.
How is my order shipped?
To help keep your shipping costs down orders are shipped by post within the U.S. and usually arrive within 3-5 days. Orders to Canda are also shipped priority post by land or air at our discretion. Canadian orders usually arrive in 7-14 days. There is also an option to ship your package via UPS, if you feel the need to have tracking information. The UPS tracking information can be e'mailed to you, by request. Keep in mind tho, UPS shipments cost a little more.
What payments do we accept?
We accept Visa, Mastercard, money order, personal check (personal checks must clear before the order can be shipped).
Can I mail in my order?
Sure! Just place your order through our shopping cart and when your order conformation is emailed to you just print it and send it in with your payment. Also note that an order form can be found inside our printed catalog.
What taxes do I have to pay when I order?
Sales tax is only applied if you live in South Dakota. Excise tax is included in all the prices listed on this website, including the prices listed in our catalog.
What is your return policy?
Returns are granted within 30 days of purchase date and must be returned in the original packaging. (ie. unopened or damaged). Refunds are granted for the full amount less shipping and handling. Returns must be accompanied by an authorization # given by us. Any other conditions outside these guidelines will not be accepted.
FAQ's about Willy lures
What kind of action do Willy lures have in the water?
The Original Willy lure swims similar to a crank bait in the water. They are extremely well balanced and stay that way. They don't spin in a circle. Take a look at our underwater video footage for a better idea or see this photo showing it's position in the water
How does the two position action work?
The two position action is available on the 200 Series and the 300 Series Willy. The factory setting shown here is set to give a more erratic action in the water. If you move the duo-lock setting down to the next hole it will provide a more subtle action.
Who invented Willy Lures?
The Willy Lure was invented by Bill ("Willy") Cordingley in 1994 Toronto, Canada. Sometime later, Hagen's (a fishing tackle manufacturer) bought the patents, and incorporated it into their existing high quality product line of fishing tackle components. For more information about the story visit the about us page.
Can I troll with the 100 Series?
Because of it's heavy weight to size ratio slow trolling speeds can tend to impede the action on the 100 Series. However sometimes minimal action is required for catching some species and this will work to your advantage. If your looking for lighter weight trolling models the 200 Series and the 300 Series magnum are perfect at a wide range of speeds because of the larger size to weight ratio.
What kind of fish do Willy Lures catch?
Our two trolling models the 200 Series and the 300 Series have proven effective on lake trout, rainbow trout, steelhead, all salmon, pike and walleye. The 100 Series has proven effective for walleye, pike, and trout where jigging and casting permits.
Can I cast with your trolling models?
Yes!You can cast with our trolling models (200 Series and 300 Series) as a lot of pike anglers do. They will retrieve at a depth of 2-4 feet deep and are as heavy as many crank bait model lures.
How good are your finishes?
Our finishes are outstanding. They are all hand painted and are treated with 3 coats of a special clear coat making them both beautiful and durable.
Willy Lures
1700 West Cedar
Mitchell, South Dakota
57301
Tel: 888-996-4036
Fax: 605-996-8829